A clear customer explanation. A useful project update. A question that prevents a misunderstanding. Shape English practice around the communication your team encounters.
Needs — Identify recurring communication tasks.
Starting points — Understand learners’ current language needs.
Delivery — Plan teaching around workable staff schedules.
Practice — Use relevant scenarios without exposing confidential business information.
Review — Agree appropriate educational indicators and reporting access.
Select a team and a few representative communication tasks. Agree the learning time, starting review and end-of-pilot tasks. Review work samples and participation alongside learner feedback; avoid treating lesson completion as proof of business performance.
Ask for relevant curriculum samples, a walkthrough of supported learner activities and available reporting. Review the proposed delivery schedule, implementation responsibilities and commercial terms before agreeing the scope.
Which roles need English? What conversations or writing tasks matter most? What learning time can the team reliably commit?
Tell us about your learners and the change you want to make.
